Tom Stoffel
17:54 24 Nov 21
We received a perfect outcome to our needs for nine window coverings. During her in-home visit, Susan Williams... provided outstanding help to select the type and style for each window consistent with our decor and use of each room. Todd Ganter kept us posted on our order and installation schedule. The two installers, Billy and Jake, worked efficiently to make each window covering fit perfectly and operate smoothly. As a repeat customer, we are grateful for another 5-star professional experience!read more
Gary Bendlin
23:50 26 Jul 21
I wrote the negative review below earlier this summer after having the problems identified but since then they have... responded to me several times, have visited my home and did a detailed inspection of my awning and fixed items requested at no cost. I also was able to finally order a new valence which was installed on Oct 27th. All has been fixed and their communication and service has improved immensely. I have changed my new review to 4 stars vs the previous 1 star.I purchased a motorized Sunesta awning from them in Jul 2011 (order no 267446 for $4725.00) and also had it promptly serviced in July 2015 when the manual sunshade jammed. However, last year and this summer I needed help with replacing the covering valence which is worn and torn and the manual sun shade that is again jammed and they will not respond to my several phone calls last summer or my 3 phone calls this summer or to my description of work needed filled out on their own website. I was very satisfied with the large awning (12'X12') when it was installed in 2011and the servicing in 2015 but now I cannot get any help to repair and replace items mentioned above. Appears they do not want to support their product now as I get no responses to voice messages left or call backs after talking to a person on the first call this summer or to my project description on their website. I would be very wary of their service after installation of their products.read more
Zig Soper
01:03 14 Apr 21
Great friendly and knowledgeable folks. Took 2 sets of blinds in to have warranty work done. We had to ship to the... manufacturer but in the end no charge whatsoever and no issue with resolving my problem. I highly recommend this business.read more
patchandava
15:42 07 Dec 20
Innovative Openings provided us with both a flawless service and product. David's expertise and knowledge helped guide... us through the multitude of choices available, to complete a useful, aesthetically-pleasing home improvement.read more
Will Arrington
18:51 28 Oct 20
After a large miscommunication , Innovative Opening, came back out and made it right. Thank you for fixing our shutters.
Shelley Maish
18:51 12 Aug 20
Susan Williams is a master of finding the perfect blind and fabric for your home and your needs. JT was the best... installer I've ever had in my home. They are both exceptional!!read more
Mary Hill
05:50 20 May 20
I've worked with innovative openings for decades and always had great experiences. They're the best!
John Ellis
19:31 03 Mar 20
We've use Innovative Openings for many years. The sales people are very friendly and professional. Their Service... Department has repaired our blinds many times (out of warranty). I highly recommend them.read more
Gerri Walsh
22:00 31 Jan 20
We've been buying shades and awnings from Innovative Openings for 30+ years. From sales to scheduling to installation,... their service, attention to detail, responsiveness, quality and professionalism has always been outstanding. The staff is friendly, knowledgeable and respectful of our home. I highly recommend them.read more
K Sriramesh
01:47 20 Dec 19
A close friend introduced me to Innovative Openings. In the very first visit, I had a wonderful and warm reception and... long discussion with Lizzy and Priscilla about my needs and expectations. From that very positive first experience, my interactions with Innovative Openings never looked back! Priscilla, in particular, took very close interest in making sure that my ideas were incorporated and made special efforts to go the extra mile when there were some delays with the completion of my new home, etc. My interactions with everyone at IO -- about six of them at various stages -- was most positive. I would strongly recommend them to anyone in the market for window shades. You will be well cared for! Kudos!read more
irene takahashi
22:38 28 Oct 19
I wanted an outdoor awning for several years. When my neighbor recently had one installed I asked her who she worked... with. The Innovative Openings store had an example of the awning we were interested in. Store sales person, Priscilla I think?, was very friendly and knowledgeable about the product and pricing. Dave Low came out to measure the area and gave some helpful suggestions. He was also very knowledgable and a pleasure to work with. Installation was quick and efficient. Along the way, everyone was helpful with guiding us through all the options (pros and cons). We had a totally positive experience.read more
Tiffany Richards
03:11 18 Oct 19
Excellent service from start to finish. And - we love our shades. Thank you!
Carrie Sergeant
20:25 23 Sep 19
Very happy with the blinds and service from Innovative Openings! I was miserable in my new house with not one but two... skylights in the master bedroom (not a morning person!) and I am thrilled with the remote controlled blinds that were a perfect fit and solution. I also love the shades for my strangely shaped windows in the living room. Innovative had solutions for me that were affordable and I so appreciate their friendly service!read more
Jean U
16:53 18 Sep 19
From the wonderful ideas generated in the showroom until the completion of the job in my home, everyone involved with... Innovative Openings was helpful, friendly and knowledgeable. Susan expanded on the ideas and came up with a cost effective solution for some shaped windows that have given me problems for a very long time. Thanks to the entire team for their part in providing and installing my window coverings!read more
Amy O
17:44 26 Aug 19
Quality product for difficult situation. (High rise building, long exterior screen) When an installation problem came... up, it was resolved promptly and professionally. The installation crew was excellent.read more
Christina Habas
16:51 26 Aug 19
After another shade company essentially blew me off, I contacted Innovative Openings. They immediately gave me an... appointment to consult for Shades for my basement egress windows, which are challenging. I am not usually a fan of honeycomb shades, but the product that they gave me is absolutely perfect for these windows. They have double tracks that go along the vinyl of the windows, and the windows are still completely usable for egress.. This company is reliable, they show up when they promise, do the work really well, and deliver a fantastic product. Thank you very much!read more
Andrea Hofmeister
14:38 03 Aug 19
Innovative Openings installed new remote controlled blinds 3 years ago. Yes, we had some problems with the remote... operation. Kevin Anderson responded quickly to the issue, and while it took quite a while to resolve, he and his technicians kept at it. We now have fully functioning blinds that are gorgeous. Our thanks to Kevin and to his excellent technician, Felipe, for their resolve to fix the problem. We do love our remote controlled blinds for their beauty and efficiency.read more
Leslie Ellis
16:00 08 May 19
Excellent experience from beginning to end with David, Scotty and the Innovative Openings team. Two thumbs way up!... Experienced, professional, highly skilled and knowledgable, and just super nice people, too. Thanks again. Couldn't be more happy. :-)read more
Erik
23:26 10 Apr 19
They did all our blinds and most look good, some leave bigger gaps on the sides than we expected and at the two year... mark we’ve had a couple go bad. One blind’s motor failed and they came out and lost the power cord into the wall because the worker didn’t tape or retain it, reaquiring drilling holes into a valence and wall to find the cord he lost. Then they charged my wife’s credit card another $135 without speaking to us to get approval. Avoid these guys. They seem great up front but service is poor and billing without motivation seems fraudulent no?!read more
Susan Guthrie
23:25 08 Mar 19
Don't look anywhere else for your window coverings - not in Boulder or Denver. These people are professional, they... deliver when they say the will, the products are superior, and their prices are great. The installers were on time, did a great job, and cleaned up afterwards. No drama - just great service. I wish I could get that everywhere I shopped. Love this business!read more
Krissa B
16:55 01 Feb 19
Fantastic experience. David came out to my house with great ideas and lots of patience. He helped guide us to chose the... perfect window coverings for the entire house. He had smart suggestions about size and openings. Was told they could take up to 6 weeks. They were installed in less than 4!!!!! We are SO happy with them. The quality of all the blinds and shades is very high. The installers were kind, fast, and professional. Would HIGHLY recommend Innovative Openings, from start to finish it was a wonderful experience.read more
Brian M
22:13 09 Nov 18
My wife and I found exactly what we wanted for the windows in our new addition at Innovative Openings. The staff was... very friendly and professional and showed us options we had not even considered. With their help and variety of choices we picked the perfect window coverings! They were custom made to fit our windows exactly and were ready in just a few days. We not only got just what we wanted, we also saved money. Innovative Openings has a customer for life!read more
Pat Hood
16:42 12 Jul 18
I've used Innovative Openings for shades for my windows for many years. They are consistently easy to work with,... provide good information about best types for my situation, keep appointments and even directed be through the process of taking blinds down. And it's true - after many years some blinds have needed re-stringing, so I especially appreciate their free re-stringing service!read more
